Empathy

About empathy

• YouTube: Brené Brown on Empathy comparing empathy & sympathy

Practice

Follow these 5 steps outlined in this document

• Step 1 - Watch & Listen
• Step 2 - Remember
• Step 3 - Imaging
• Step 4 - Ask
• Step 5 - Show You Care

Try to feel practice

Looking at these situations. Try to follow the first 3 steps.

• [GitLab.com Database Incident https://about.gitlab.com/2017/02/01/gitlab-dot-com-database-incident/]